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Bot builder

A WhatsApp chatbot that works while you sleep

Build bots that answer common questions, collect details and pass the chat to a person when it matters. Drag, drop and publish, no code.

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Your StoreBusiness account
Hi, I have a question about my order11:02
Hi! đź‘‹ I can help. What do you need?11:02
Track my orderReturn or exchangeTalk to a person
Talk to a person11:03
Sure. Priya from our team will reply here in a moment. 🙂11:03

Answering the same questions all day

  • “What's the price?” and “Is this available?” fill your team's day
  • Messages after hours wait until morning, and some leads go cold
  • Details get asked for again and again

With the bot builder

  • The bot answers common questions instantly, any time
  • It collects name, need and budget before your team steps in
  • A person takes over whenever the customer asks

How it works

How bot builder works

  1. 01

    Pick a trigger

    Start the bot on a keyword, a new chat, or a click from an ad or your website.

  2. 02

    Build the flow

    Add messages, quick-reply buttons, questions and conditions on a visual canvas.

  3. 03

    Hand over

    Route the chat to the right team member when the bot's job is done.

Visual flows anyone can edit

Lay out the conversation like a flowchart. Change a reply in seconds, no developer needed.

  • Messages, buttons and lists
  • Questions that save answers to the contact
  • Branches based on what the customer picks

Qualify leads before your team replies

The bot asks the questions your sales team always asks, then tags the lead so the right person follows up.

  • Save answers to the CRM
  • Tag and assign automatically
  • Send a brochure or catalog link

Leads pipeline

Example data

New2

  • Riya S.

    Asked about sizes

  • Arjun K.

    From Instagram

Interested1

  • Meera P.

    Cart: â‚ą2,698

Paid1

  • Kabir D.

    ₹1,349 · UPI

A person, whenever it's needed

Customers can always reach a human. The bot passes the chat over with everything it collected.

  • “Talk to a person” in every flow
  • Assign by department
  • Full chat history for the agent

Inbox

Example data

Can I book a demo class for Saturday?

Sure! Pick a slot: 11 AM, 2 PM or 5 PM

5 PM please

Booked for Sat, 5 PM âś… See you there!

Use cases

Built for your industry

Related features

Works well with

Your customers are already on WhatsApp.
Meet them there.

Book a demoStart free trial
  • 14-day free trial
  • No card needed
  • Setup support included

FAQ

Bot builder: your questions

Still unsure? Ask us anything.

Do I need to know how to code?

No. Flows are built on a visual canvas with drag and drop.

Can the bot understand free text?

Flows work best with buttons and quick replies. For open questions, pair the bot with the AI agent or hand over to your team.

Can customers still talk to a person?

Yes. Add a “talk to a person” option in any flow and the chat moves to your team inbox.

Does it work on Instagram too?

Yes, bots can reply to Instagram DMs as well as WhatsApp.