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Ecommerce store

Your store, inside the chat

Share products with photos and prices, let customers build a cart, and close the order in the same WhatsApp conversation.

See plans and pricing
Your StoreBusiness account
Hi! Is the linen kurta available in size M?10:41
Yes, it's in stock in M 🙌 Here it is:10:41

Linen Kurta, Sage

Size M · Free delivery

₹1,349

View item

Great, I'll take it10:42

Order #1043

₹1,349

UPI · Cards · Netbanking

Pay ₹1,349
Payment received₹1,349 · Order #1043 confirmed
Thank you! It ships today. We'll send tracking updates here.10:43

Selling on chat is slow and messy

  • Sending photos and prices one by one
  • Orders written down by hand, with mistakes
  • Customers drop off when sent to a website

With the ecommerce store

  • Products shared as neat cards in the chat
  • Customers add to cart without leaving WhatsApp
  • Orders arrive complete, ready to confirm and ship

How it works

How ecommerce store works

  1. 01

    Add your products

    Create your catalog with photos, prices and variants.

  2. 02

    Share in chat

    Send products or collections by hand, from a bot or from an automation.

  3. 03

    Take the order

    The customer checks out and gets a payment link and order updates.

A catalog customers can browse

Products appear as cards with photo, price and a button, right in WhatsApp.

  • Collections and variants
  • Share one product or a list
  • Bots can recommend products

Checkout in the conversation

Customers review the cart and pay with a link, without switching apps.

  • Cart summary in chat
  • Payment link
  • Order confirmation

Updates that go out on their own

Confirmation, shipping and delivery messages send automatically at each step.

  • Order confirmed
  • Shipped with tracking
  • Delivered, then a review request
Your StoreBusiness account
Hi! Is the linen kurta available in size M?10:41
Yes, it's in stock in M 🙌 Here it is:10:41

Linen Kurta, Sage

Size M · Free delivery

₹1,349

View item

Great, I'll take it10:42

Order #1043

₹1,349

UPI · Cards · Netbanking

Pay ₹1,349
Payment received₹1,349 · Order #1043 confirmed
Thank you! It ships today. We'll send tracking updates here.10:43

Your customers are already on WhatsApp.
Meet them there.

  • 14-day free trial
  • No card needed
  • Setup support included

FAQ

Ecommerce store: your questions

Still unsure? Ask us anything.

Do I need a website to sell?

No. You can add products to the catalog in the panel and sell entirely in WhatsApp.

How do customers pay?

With a payment link in the chat. See the Payments feature.

Can a bot show products?

Yes. Bots and automations can share products and collections.

Which plan includes the store?

WhatsApp Starter includes 1 store with a product catalog. Growth adds in-chat payments (up to 100 products), and Pro adds calendar booking. See pricing for details.